Heritage Texas Properties – with Robin Mueck, one of Houston’s most distinguished real estate leaders, at the helm, aided by an excellent leadership team – believes that the key to running a successful residential real estate business assisting buyers and marketing homes for sale can be summed up in two words – “customer” and “service.” In fact, we’ve molded our entire business philosophy around ensuring customer satisfaction. Each client who walks through our doors wants and deserves to be given personalized, professional service by knowledgeable agents who will save them time and give them the best value for their money.


We excel at providing this service because of the stellar people we employ. Our mission statement acknowledges this –– that our strength lies with our people –– and confirms that it is through the efforts of our leadership, our agents and our support staff that our company continues to prosper. With this in mind, we strive to hire sales associates who share our vision, then nurture them by providing the best technology, tools, training, and support available to ensure that they reach their full potential. 


We have a comprehensive training program to assist our agents in being the best they can be. Heritage Texas Properties regularly conducts internal training sessions and informative weekly sales meetings that provide a broad range of information, best practices, and agent skills so that all members of our team are armed with the latest technology tools, market intelligence, legal interpretations and contract revisions. Thus, our agents and staff can deliver the most professional service to each and every client. No wonder we call our training program ProStart!


Learning and improving is a two way street. Open lines of communication between management and our agents are essential to our success. We encourage agent feedback and input to help us better understand changes in the marketplace, hear various issues experienced by agents and clients alike, offer opportunities to affect change, participate in our strategic planning process, and continually search for ways to improve our company. 


Teamwork isn’t just a concept at Heritage Texas Properties; it’s standard everyday practice. Our leadership’s expertise combined with phenomenal operational support, state-of-the-art interactive website, and a team of the city’s top professionals ensures that we can provide our agents and our clients with everything they need to realize success. Our “team” includes an award-winning Relocation department, a phenomenal Marketing and Advertising team, as well as a Property Management division, an in-house Mortgage company, a Country Properties division, and affiliations with an impressive array of national  and international connections including Leading Real Estate Companies of the World and their Luxury Portfolio International division – the list goes on and on. 


Our Website/Agent Digital Tool Kit Program offers a multitude of integrated tools to build your business, including email communications, contact relationship management, personal agent and individual property websites, market information, content management system, IDX integration and full search tools, and a lead management system. 
Property Picks